FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How is this machine working/How could it serve our production?

We researched and developed these machines based on the need of most pharmaceutical manufacturers. Our goal is to meet all your requirements, especially for customization. Find our products on the website and contact us with any request.

We have problems with pharmaceutical packing/production, can you make a special machine for us?

Yes. We not only provide customization, but also solve your problems with our talented engineers. Tell us your need and we will bring you the blueprint of solutions.

 

What is the price? Can you give us a better offer?

Prices are subject to the quantity of order. We offer better prices for our agents and wholesales.

How do you provide customer services after sale?

Our agents of most countries provide customer services, including installation and shakedown tests. The video of installation instruction is also available.

What is your delivery time?

Usually it is 10 days after the receipt of payment. The customized type and sophisticated equipment will take more time but less than 60 days.

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